Shipping & Delivery

 

We provide shipping worldwide. You may be subjected to import duties, taxes and custom clearance fees, which are levied once a shipment reaches your country. These charges must be borne by you. If the items are delivered damaged, you must contact our office within 24 hours after receipt of your shipment. A minimum purchase of $50 in store is required. All shipments are insured and delivered to your door. You will receive tracking information by email as soon as it leaves our warehouse. 

Canadian Customers

Canadian orders will be sent to our clients via Canada Post. Transit times may be between 3-7 business days. 

USA Customers

USA orders will be sent to our clients via DHL. Transit times may be between 4-10 business days. It may take longer to arrive depending on various customs offices and international postal delivery. 

 

International Customers

International orders will be sent to our clients via DHL. Transit times may be between 1 - 2 weeks. It may take longer to arrive depending on various customs offices and international postal delivery.

Further Questions

If you have questions about transit times or item availability you may email or call us prior to placing your order. To serve you better please tell us where you are calling/emailing from and the item(s) you are interested and one of our sales associates should be able to assist you. You can email us at info@thequestgallery.com or call our main office (403) 762-2722.

 

Phone Order

We accept phone orders at both Images of the North & The Quest Gallery. All items that are purchased through the phone can be picked up at the galleries or shipped in Canada/Internationally (please refer to our shipping guidelines.
 
Requirements
Email confirmation of the following must be fulfilled for order completion: 
Details of the items you wish to purchase
Full name, phone number, shipping address (if required)
Credit card information & CCV code (all personal information is secured)